Returns
Returns Policy
During our pre-launch phase, no products are available to purchase, so this policy will apply once FUNCTIONAL. launches.
Last updated: 29 August 2026
Before launch
We're not currently selling any products. When the Spanish Holiday collection launches, this policy will take effect and we'll publish final details here.
When we launch (summary)
We intend to offer a 30-day return window for unopened, unused cans returned in their original condition. Some items may be non-returnable for health and safety reasons. Final details are subject to confirmation at launch.
Damaged or incorrect items
If your order arrives damaged or isn't what you ordered, we'll put it right. Contact us as soon as you can with details and we'll arrange a replacement or refund.
How to request a return
Once we're live, you'll be able to request a return by emailing ben@drinkfunctional.co.uk or using the Contact page. Please include your order details and photos of any damage.
Refunds
Approved refunds will be issued to your original payment method. Timing depends on your bank but is typically a few business days.
Contact
Questions about returns before or after launch? Email ben@drinkfunctional.co.uk or use the Contact page.